Systems Administrator

Primary Duties and Responsibilities:

  • Maintain a keen sense for industry trends and emerging technologies that drive operational and user efficiency, as well as enables users the ability to work across boundaries to deliver results
  • Configure, operate, troubleshoot, diagnosis and maintain a variety of data communications equipment such as switches, firewalls, wireless access points and IP phones
  • Experience with Active Directory (AD) and Azure Active Directory (AzureAD), particularly regarding group policy management and hybrid environments
  • Identify, maximize, optimize and manage Office 365 opportunities to drive institution adoption of the entire Office 365 suite including SharePoint, Microsoft Teams, OneDrive and One Note applications
  • Develop, configure and support SharePoint sites; manage permissions, develop workflows and forms, integrate third-party workflow packages and support users
  • Implement best practices and procedures for current and future strategic IT initiatives
  • Support, improve, develop and document processes to support infrastructure, user adoption, NOC helpdesk support and training
  • Act as hands-on technical resource for The Franklin Institutes managed service provider (MSP)
  • Projects and tasks as assigned by Assistant Director of IT Infrastructure

Minimum Qualifications:

  • Bachelor's degree in a computer-related field required; or equivalent field experience.
  • 3-5 years proven experience in driving effectiveness and user adoption, preferably in non-profit environments
  • Ability to work and communicate technical concepts clearly to peers and management.
  • Excellent communication skills, both oral and written
  • Intermediate to expert experience with cloud applications including, but not limited to Office 365, Exchange Online, OneDrive and SharePoint
  • VMware, Windows Server Management, Active Directory and Group Policy experience
  • Cisco, Palo Alto, Mitel experience preferred
  • PowerShell scripting experience a plus


  • Working at The Franklin Institute

    Advance your career by working at The Franklin Institute! Applications from candidates at all levels of training, experience, and education are accepted for positions in administrative, curatorial, security, trade, and professional areas. The Franklin Institute is an Equal Opportunity Employer.

    Cover letters and resumes can be submitted to our Human Resources Department in a variety of ways:

    Email: (Please indicate the position for which you are applying in the subject line.)

    Postal Mail:
    The Franklin Institute
    ATTN: Human Resources Department
    222 North 20th Street
    Philadelphia, PA 19103

    Fax: 215.448.1121

    Delivery: 20th Street Business Entrance or Bartol Atrium Security Desk