Systems Administrator

The iconic front steps of The Franklin Institute in Philadelphia

The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.

At The Franklin Institute, we provide an environment that’s as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you’ll find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.

Primary Duties and Responsibilities: 

The Systems Administrator is responsible for driving the adoption and implementation of The Franklin Institute’s on-premises and cloud initiatives, collaborative applications, as well as support the Assistant Director of IT Infrastructure in the management of enterprise systems. The successful candidate must possess a high aptitude for collaboration and innovation across the organization to achieve and maintain operational effectiveness.  In addition, the candidate will be self-motivated, take initiative, be able to work independently and multitask in a fast-paced environment. The Systems Administrator will also be responsible for:

  • Maintaining a keen sense for industry trends and emerging technologies that drive operational and user efficiency, as well as enables users the ability to work across boundaries to deliver results
  • Configuring, operating, troubleshooting, diagnosing and maintain a variety of data communications equipment such as switches, firewalls, wireless access points and IP phones
  • Identifying, maximizing, optimizing and managing Office 365 opportunities to drive institution adoption of the entire Office 365 suite including SharePoint, Microsoft Teams, OneDrive and One Note applications
  • Develop, configure and support SharePoint sites; manage permissions, develop workflows and forms, integrate third-party workflow packages and support users
  • Implement best practices and procedures for current and future strategic IT initiatives
  • Support, improve, develop and document processes to support infrastructure, user adoption, NOC helpdesk support and training
  • Act as hands-on technical resource for The Franklin Institutes managed service provider (MSP)
  • Projects and tasks as assigned by Assistant Director of IT Infrastructure

Minimum Qualifications: 

  • Bachelor's degree in a computer-related field required; or equivalent field experience.
  • 3-5 years proven experience in driving effectiveness and user adoption, preferably in non-profit environments
  • Ability to work and communicate technical concepts clearly to peers and management.
  • Excellent communication skills, both oral and written
  • Intermediate to expert experience with cloud applications including, but not limited to Office 365, Exchange Online, OneDrive and SharePoint
  • VMware, Windows Server Management, Active Directory and Group Policy experience
  • Cisco, Palo Alto, Mitel experience preferred
  • Experience with Active Directory (AD) and Azure Active Directory (AzureAD), particularly regarding group policy management and hybrid environments preferred
  • PowerShell scripting experience a plus

Benefits Information:

The Franklin Institute offers a comprehensive benefits package including health, dental, and vision, 401K, life insurance and disability coverage. We also offer generation Paid Time Off, paid holidays, and numerous wellness program benefits.

How to apply: 

Please submit your cover letter and resume to or visit our Careers page at We look forward to hearing from you!

The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.