Advance your career by working at The Franklin Institute! Applications from candidates at all levels of training, experience, and education are accepted for positions in administrative, curatorial, security, trade, and professional areas.
Cover letters and resumes can be submitted to our Human Resources Department in a variety of ways:
Email: email@example.com (Please indicate the position for which you are applying in the subject line.)
The Franklin Institute
ATTN: Human Resources Department
222 North 20th Street
Philadelphia, PA 19103
Delivery: 20th Street Business Entrance or Bartol Atrium Security Desk
If you are interested in a position but don't have a resume, you may fill out and submit our Employment Inquiry Form.
Birthday Party Host
Minimum Qualifications: High school graduate. Experience with informal science presentations and working with groups of children. High level of customer service and inter-personal skills. Self-motivated and reliable.
Primary Duties and Responsibilities: Birthday Party Hosts will greet party contact families and party guests; prepare the party room and workshop supplies; escort party goes to their room, theater show and exhibit scavenger hunt; present a hands-on science activity; assist party families to their car and clean the party room at the end of the shift.
Full Time, 37.5 hours per week.
Minimum Qualifications: Requires a Bachelor’s Degree from an accredited college/university and 1-3 years related experience, or an equivalent combination of education and experience. Development experience in an arts and cultural institution preferred. The Communications Coordinator must have a sincere interest in stewarding donor relationships and investments, a strong commitment to customer service and a desire to work in a donor-centered development culture. Requires excellent oral and written communication skills and careful attention to details. Strong computer skills, with proficiency in Microsoft Office Suite also required. Awareness of fundraising strategies for Membership, Annual Fund and upper-level circles preferred.
Primary Duties and Responsibilities: The Communications Coordinator supports the production of all print and electronic communication pieces across the External Affairs Department. The Coordinator works collaboratively with development directors to produce high-quality fundraising and stewardship pieces that encourage giving and deepen affinity for the Institute. The position also works extensively across departments, most notably with the Institute’s Design, Marketing and Digital departments in the production of the various communication pieces. The position also serves as one of the primary writers with the ability to produce content in a number of different writing styles (e.g., letters, e-newsletter, brochures, magazines, and web). The position must be able to manage multiple projects at once and deliver them on schedule and on budget.
Director of Museum Programs
The Franklin Institute is seeking a Director of Museum Programs to be responsible for all aspects of an innovative program team that plans, develops and implements educational programs to meet the mission and goals of the Institute. The successful candidate will collaboratively develop and maintain a dynamic portfolio of public programming that incorporates on-site and outreach activities with relationship building within the Philadelphia communities served. This position plays a lead role in planning the museum’s educational initiatives over a wide range of content and audience. The individual will coordinate these programs and projects and assume responsibility for on-time, on-budget, high quality production that satisfies the needs of both the visitor and the museum. Qualified applicants will have a Master’s Degree in a science or related field, Ph.D. preferred. Background must include 7-10 years’ experience in professional educational program development and management, plus proven skills in managing creative teams and large projects. Strong knowledge of educational theory and extensive experience in developing and implementing grant funded projects. Strong personal regard for science and scientific pursuits. Creative and innovative thinking a must. We offer competitive salary and benefits. Send resume with salary requirements to: THE FRANKLIN INSTITUTE, Human Resources Department, 222 N. 20th St., Phila, PA 19103, email: firstname.lastname@example.org or fax 215-448-1121. EOE.
Exhibits Production Director
Full-Time, Monday – Friday, 8:45 – 5:15pm, 37.5 hours per week.
Minimum Qualifications: BA or BS required, MFA in Exhibition Planning and Design a plus. Minimum 7 years’ experience developing exhibition projects through design, production, and implementation. Experience reading architectural plans a must. Strong visual communication skills and excellent verbal and interpersonal skills required. Must have strong project and staff management skills with a demonstrated ability to meet schedules and deadlines and to keep team members on task. Excellent organizational and time-management skills, with attention to detail, accuracy and pacing. Expert skill levels in Vector Works and/or Sketchup are essential as well as proficiency in Microsoft Word, Excel, File Maker Pro and Adobe Creative Cloud.
Primary Duties and Responsibilities: The Exhibits Production Director will play a key creative and leadership role within the award winning in-house exhibits department. Using creative skills to verbalize ideas and sketch concepts “on the fly”, this leader will have the ability to spark brainstorming, inspire the team, conceive unique and memorable iconic experiences and build consensus within the exhibit team. When acting as lead designer on an exhibit project, this individual will develop the floor plan as well as a cohesive and systematic design for all interactive experiences, structures and cases in the exhibition. Position oversees the exhibit design team, directing the size, scale, and design intent as each new experience is conceptualized and prototyped. Expected role is to consolidate all design efforts within an exhibition: graphic, interactive, and media to create a comprehensive design approach. The right individual will have a proven track record for designing and producing interactive exhibitions, traveling exhibitions, building team consensus, and presenting design ideas effectively.
Full-Time, Monday – Friday, 8:45 – 5:15pm, 37.5 hours per week.
Minimum Qualifications: Bachelor’s degree in industrial design or similar with 2-4 years of professional exhibit design experience. Education and professional experience in materials, production processes, electronics, design drawing, and industrial or mechanical engineering. Essential skills include wood, plastic and metal fabrication, basic programming and electro-mechanical assembly. Computer experience with MS Office, AutoCAD or Vectorworks, Arduino, and Adobe Creative Suite. Working knowledge of the Microsoft Office Suite.
Primary Duties and Responsibilities: The Experience Designer will develop, prototype and design exhibit interactives and program elements for new museum experiences. He/she will work closely with the design team and science resources team to brainstorm, storyboard, and design interactive experiences for testing and evaluation. He/she will construct prototypes while working closely with the Digital Media Developer to incorporate technologies when necessary. He/she will also collaborate with the exhibit designer in sourcing vendors, selecting materials, developing exhibit aesthetic, and generating construction documentation for final fabrication. The experience designer will serve as a member of the core team for the development and design of capital campaign exhibit projects and creative services projects as assigned.
Full-Time, 37.5 hours per week.
Minimum Qualifications: Bachelor’s degree in graphic design, 1-3 years professional graphic design experience, expert in Mac computers and Adobe Creative Suite CS6 including: Photoshop, Illustrator, InDesign, and Acrobat. Working knowledge of the Microsoft suite of products.
Primary Duties and Responsibilities: The Franklin Institute has an immediate opening for a full time graphic designer. Reporting directly to the Graphic Design Manager, he/she will be responsible for designing, estimating and producing all projects assigned in keeping with the brand and design standards of the organization. Print projects may include newsletters, posters, activity sheets, postcards and direct mail. Designer will produce special exhibition marketing materials including large format signage, banners, displays, transit, out of home and print advertising. He/she will coordinate with other departments in the approval process of all materials. Experience in wayfinding signage programs a plus.
Outbound Sales Representative
Unscheduled Part-Time, including evening, weekend, and holiday shifts.
Minimum Qualifications: High School Diploma required; 2 + years customer service and sales experience; Computer proficiency and willingness to learn new systems; Outstanding verbal and listening Skills; Ability to effectively and efficiently multi-task, set and shift priorities and adapt to changes in situations.
Primary Duties and Responsibilities: Execute scripted outbound calls using a defined list of sale candidates in a clear, concise and efficient manner; Become proficient in VISTA Database and Ticketing System, along with other CRM tools as identified; Have proficient knowledge about all Membership options and programmatical offerings for both Groups and Individuals; Be responsible for seeking out a manager for additional information and call support as needed; Document updates in information and feedback delivered during contact calls; Ensure all pledges are received, processed and paid according to appropriate departmental policies; Become skilled in suggestive selling of theater programs, Memberships and other up-sell experiences; Process and mail confirmations and unfulfilled pledge invoices; Solve problems systematically, using sound business judgment, and following through on commitments; Outstanding attendance record is critical, punctual adherence to scheduled work start times; Consistently meet established departmental productivity, schedule adherence, and quality standards; Provide premier level of customer service to all guests.
Sales and Service Representative I
Unscheduled Part-Time. 5-19 hours per week. Schedule will vary, but mostly weekends, some evening, holidays a must. TEMPORARY THROUGH AUGUST 2016.
Minimum Qualifications: High school education; Computer proficiency and willingness to learn new systems. History of customer service experience in an attraction venue preferred. Excellent cash handling skills/experience a must.
Primary Duties and Responsibilities: Provide excellent customer service, process guests through ticketing, membership, will-call, and coat check. Clean workstations and ticketing booth. Stock the ticketing desk. Become knowledgeable about theater shows, special events, and exhibits.
Volunteer Department Assistant
Scheduled part-time, 22.5 hours per week.
Minimum Qualifications: Three previous years administrative experience, with some college and/or business school training; excellent organizational, interpersonal, and communication skills; ability to interact with volunteers and staff at all levels; able to prioritize work and maintain total confidentiality; be self-motivated and have the ability to work independently; professional appearance; able to be flexible, calm and handle multiple tasks in a fast-paced environment. The right candidate should be proficient in Microsoft Office and have prior experience with database systems, preferably Volgistics and/or Marcato.
Primary Duties and Responsibilities: The Volunteer Department Assistant provides support for The Franklin Institute’s Volunteer Department. The assistant will prepare and process volunteer data in a timely manner via Volgistics (i.e. new starts, terminations, status changes etc.). Coordinate and process required background checks for volunteers. Assist with recruitment, scheduling, and coordination of volunteers for the annual Philadelphia Science Festival (April 22-30, 2016). Reply to email inquiries requesting volunteer and intern applications. Assist with screening volunteer applicants, i.e. reference checks. Prepare and update material for new volunteer orientations, organize and manage various filing systems, and greet and assist volunteers and staff members. This person will also order and maintain offices supplies, open and distribute incoming correspondence, and coordinate monthly volunteer birthday cards. He or she will assist with special projects/events as needs.