Advance your career by working at The Franklin Institute! Applications from candidates at all levels of training, experience, and education are accepted for positions in administrative, curatorial, security, trade, and professional areas.
Cover letters and resumes can be submitted to our Human Resources Department in a variety of ways:
Email: email@example.com (Please indicate the position for which you are applying in the subject line.)
The Franklin Institute
ATTN: Human Resources Department
222 North 20th Street
Philadelphia, PA 19103
Delivery: 20th Street Business Entrance or Bartol Atrium Security Desk
If you are interested in a position but don't have a resume, you may fill out and submit our Employment Inquiry Form.
Assistant Manager of Admissions
Full-Time, 37.5 hours per week including closing shifts, weekday evenings, weekends and holidays. Some shifts will extend into early morning hours. Schedules subject to change upon needs of department.
Minimum Qualifications: College degree preferred or a minimum of three years in a managerial role in ticketing, box officer or similar environment. Proficiency in Microsoft Office applications. Excellent written and verbal communication skills. Strong interpersonal, managerial and organizations skills required. Proven training, team building and staff coaching experience. Experience with Gateway Ticketing Systems and Raiser’s Edge Systems preferred.
Primary Duties and Responsibilities: The Assistant Manager of Admissions is responsible for the daily operations of the Franklin Institute’s box offices. This position is responsible for guaranteeing that service levels and standards are handled in a professional and efficient manner through hiring, training, managing, supervising and coordinating the activities of all front line staff members. The Assistant Manager will work very closely with the Manager of Admissions to ensure that departmental priorities are met. This is a leadership role and enthusiasm and a focus on the guest is a top priority.
Business Development Director
The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, seeks a dynamic museum professional to both service and grow its licensing and exhibit services lines of business. The Business Development Director will be responsible for growing existing revenue streams, building concepts and models to grow these areas, and developing new products.
This position is responsible for maximizing leasing revenue from The Franklin Institute’s owned traveling exhibitions in order to meet revenue goals. The individual will also review and present RFP opportunities for exhibit services including development, design, and exhibition touring services. This position will also assist in managing The Institute’s ownership interest in exhibition and film product, explore and develop licensing opportunities for Institute intellectual property and seek to grow The Franklin Institute’s catalog of museum and science center products and services available to third parties. Must be highly proactive to market and sell both existing and new museum products and services. Must be a skilled generalist and be able to manage processes with finance, marketing and operations. Will research and negotiate with potential host venues and attend appropriate conferences and expos. Negotiates and prepares contracts for project fulfillment and fulfills the role of project manager.
Requires a Bachelor’s Degree or equivalent experience including a minimum 4-8years in the museum, zoo, aquarium or attraction industry. Science-based museums preferred. Should have proven relationships with other science institutions and the demonstrated ability to sell such institutions’ products and services. Experience in museum product and service sales both domestically and internationally a plus, along with an understanding of intellectual property licenses. Must have experience with multi-disciplinary project management and the ability to create business plans and implement them cross-departmentally in a team oriented structure. Must be a self -starter with demonstrated success in driving new business by cultivating internal consensus and forging new external relationships.
We offer competitive salary and benefits. Send resume with salary requirements to: THE FRANKLIN INSTITUTE, Human Resources Department, 222 N. 20th St., Phila, PA 19103, email: firstname.lastname@example.org or fax 215-448-1121. EOE.
Unscheduled Part Time. Some evenings required. Up to 19 hours per week.
Minimum Qualifications: Bachelor’s degree required or in progress. Some experience with scientific or social science research. Must be careful and conscientious. Attention to detail is critical. Must be adept at Word and Excel and be comfortable with basic mathematics (sums, means, percentages). Must have a pleasant personality and ability to interact with all types of people.
Primary Duties and Responsibilities: The Evaluation Assistant collects and enters visitor data for testing interactives in exhibits, tests prototypes for new exhibits, conducts exit-interviews for traveling exhibits, and observes and interviews in conjunction with selected community and on-site programs associated with the Strategic Plan. Responsible for tabulating and analyzing data and writing reports. Keeps track of ongoing Department interns and volunteers.
Greeter I (Temporary)
Unscheduled part time, 19 hours per week, including weekends and holidays. TEMPORARY THROUGH JANUARY 2016
Minimum Qualifications: Excellent interpersonal skills; outgoing and friendly demeanor; one to two years of customer service experience. Ability to work in adverse weather conditions.
Primary Duties and Responsibilities: Check tickets for appropriate date and time, scan tickets and control queue, provide information concerning directions, show times, and activities in or around the museum. Greet school buses and assist with coat and lunch storage, check visitors for proper admission, challenge inappropriate behavior, assist with lost children and log lost and found items. Greeters will also brief school groups and summer camps on the rules and regulations of the museum.
Sales and Service Representative I (Temporary)
Unscheduled Part-Time. 5-19 hours per week. Schedule will vary, but mostly weekends, some evening, holidays a must. TEMPORARY THROUGH SEPTEMBER 2015.
Minimum Qualifications: High school education; Computer proficiency and willingness to learn new systems. History of customer service experience in an attraction venue preferred. Excellent cash handling skills/experience a must.
Primary Duties and Responsibilities: Provide excellent customer service, process guests through ticketing, membership, will-call, and coat check. Clean workstations and ticketing booth. Stock the ticketing desk. Become knowledgeable about theater shows, special events, and exhibits.