Director, HR and Talent Development Operations

Position Summary:

The Director, HR and Talent Development Operations, is a key member of the Human Resources Department leadership team and is responsible for directing the strategy, design, and ongoing refinement of HR programs and processes across a wide range of areas including but not limited to talent acquisition, talent development, succession planning, performance management, organization development, total rewards (compensation and benefits) and HR information systems. 

In addition, he/she will have human resources business partner type responsibilities for a small portfolio of clients at the Institute (HR, Finance, and IT departments plus the Office of the President) which will account for 25%-time allocation. In this capacity, he or she will be responsible to establish and maintain strong working relationships with departmental managers and leaders who need guidance and support related to implementation of HR processes as well as other general HR employee relation matters

He/she will have formal managerial accountability for a small staff of HR professionals (about 3 professional and administrative staff) and oversee vendor relationship. 

He/she will also support other HR strategic initiatives as assigned. 

This position reports directly to the Vice President of Human Resources.

Position Requirements
The Director, HR and Talent Development Operations will be an excellent developer of core HR processes and programs, strong manager, and excellent relationship builder with a highly collaborative and inclusive approach who applies a consultative approach and a flexible attitude to achieving outcomes, as well as navigate competing agendas. 

  • Bachelor’s degree in Human Resources, Business, or related field.  Master’s degree preferred but not required 
  • Minimum of 10 years of progressive experience in the human resources field, non-profit environment experience preferred  
  • Broad-based knowledge of federal, state, and local laws relevant to the role (e.g,. FLSA, FMLA, ADA, Workers Compensation, ERISA, and OSHA)
  • Prior experience designing and implementing HR programs and processes across a wide range of areas, including but not limited to talent acquisition, performance management, talent development, organizational culture, employee engagement, and diversity, equity and inclusion
  • Experience working with senior level leadership across different functions
  • Strong consultative skills to guide leaders and employees at all levels through challenging situations that may have legal, motivational, and emotional implications
  • Proven strategic communication skills with insight for development and execution of communication strategy
  • High level of proficiency with technology including MS Office applications and hands-on experience and knowledge of ADP (HR information systems) 
  • Experience and proven results with process improvement 
  • Influencing skills
  • Change management knowledge and skills



  • Working at The Franklin Institute

    Advance your career by working at The Franklin Institute! Applications from candidates at all levels of training, experience, and education are accepted for positions in administrative, curatorial, security, trade, and professional areas. The Franklin Institute is an Equal Opportunity Employer.

    Cover letters and resumes can be submitted to our Human Resources Department in a variety of ways:

    Email: (Please indicate the position for which you are applying in the subject line.)

    Postal Mail:
    The Franklin Institute
    ATTN: Human Resources Department
    222 North 20th Street
    Philadelphia, PA 19103

    Fax: 215.448.1121

    Delivery: 20th Street Business Entrance or Bartol Atrium Security Desk